Shopping Process

1. Browse Products And Review Details

You Can Explore Products Through Category Pages Or Search. Each Product Page Provides Key Information Such As Images, Specifications, Material Notes, And Other Displayed Details To Support Your Purchase Decision.

2. Select Items And Add To Cart

After Choosing An Item, Select The Quantity You Need And Add It To Your Cart. In The Cart, You Can Review Selected Items And Update Quantities Or Remove Items Before Checkout.

3. Confirm Cart Summary

Before Proceeding To Checkout, Please Review Your Cart Summary Carefully, Including Item Details, Quantity, And Displayed Pricing. Confirm The Final Order Contents Before Moving Forward.

4. Enter Shipping And Contact Information

At Checkout, Please Provide Accurate Recipient Details, Delivery Address, And Contact Information. These Details Are Used For Order Processing And Delivery. Incomplete Or Incorrect Information May Affect Order Handling.

5. Submit The Order

After Entering Your Details, The Website Will Show An Order Summary. Please Review The Information And Submit The Order Once Confirmed.

6. Complete Payment

After The Order Is Submitted, Follow The On Screen Instructions To Complete Payment. The Order Moves Into Processing Only After Payment Is Successfully Completed. If Payment Is Not Successful, The Order Will Not Proceed To The Next Step.

7. Order Processing

After Payment Confirmation, We Arrange Order Handling Based On Our Processing Timeline. This Includes Preparation Steps Such As Order Verification, Packaging, And Dispatch Planning.

8. Dispatch And Delivery Updates

After Dispatch, Delivery Updates Are Reflected In Your Order Status. Where Available, Tracking Information Helps You Follow Shipment Progress.

9. Delivery And Inspection

When Your Order Arrives, Please Check The Outer Packaging And The Item Condition. If An Issue Is Found, Contact Us Promptly And Provide Your Order Details So We Can Assist With The Next Steps.

10. After Sales Support

If You Need Help With An Order, Delivery, Returns, Exchanges, Or Other Service Requests, Please Contact Us Using The Details Below. We Will Review And Assist Based On The Information Provided.

11. Contact Us

Address: 370 Kelly Farm Rd, Moore, SC 29369-8515, US

Phone: +1 (585) 491-2704

Email: service@lumestio.com

Business Hours: Business Hours: Business Hours: Monday to Friday, 9 AM – 6 PM (Australia/Sydney, AEST/AEDT)